Terms & Conditions
Last updated: 29 June 2026
1. Who these terms apply to
These terms govern your use of nutritionwithmila.com and any products or services purchased through it. The site is operated by Liudmila Dormidontova (NIE: Y7360447R), trading as DOR Mila Nutrition Coach, a self-employed professional (autónoma) registered in Spain. Registered address: Calle Armonía 2, 29639 Benalmádena, España. By accessing the site or purchasing a product, you agree to these terms.
2. Products and services
We offer digital products (PDF recipe collections, nutrition guides) and personal nutrition coaching services. All digital products are delivered electronically to the email address you provide at checkout. Coaching services are delivered via video call and/or written communication as agreed at the time of booking.
3. Payments
All prices are in euros (€) and include applicable taxes. Payments are processed securely by Stripe. By completing a purchase, you authorise the charge to your payment method. We do not store card details.
4. Refund policy
Digital products: due to the immediate delivery of downloadable content, we do not offer refunds once the product has been delivered to your inbox, except where required by law. If you have not received your purchase, contact info@nutritionwithmila.com within 7 days. Coaching programmes: cancellations made more than 48 hours before a scheduled session are eligible for a full refund or rescheduling. Cancellations within 48 hours are not refundable.
5. Session cancellation policy
Sessions must be cancelled or rescheduled at least 24 hours in advance. Sessions cancelled with less than 24 hours notice, or missed without notice, are considered used and will not be refunded or rescheduled. To cancel or reschedule, reply to your booking confirmation email or contact info@nutritionwithmila.com.
6. WhatsApp support policy
WhatsApp support is available to active coaching clients as part of their programme. Messages must be sent as text or photos only — voice messages are not supported. Mila will respond within 24 hours on weekdays (Monday to Friday). Messages are answered between 10:00 and 20:00 CET. Messages sent outside these hours or on weekends will be answered on the next available weekday. WhatsApp support is intended for brief questions, meal photos, and symptom updates — it is not a substitute for scheduled sessions.
7. Intellectual property
All content on this site — including recipes, guides, images, and written materials — is the property of Liudmila Dormidontova / DOR Mila Nutrition Coach and is protected by copyright. You may not reproduce, distribute, or commercially exploit any content without prior written permission.
8. Health disclaimer
The information and products on this site are for general wellness purposes only and do not constitute medical advice. Always consult a qualified healthcare professional before making significant changes to your diet, especially if you have a medical condition, are pregnant, or are taking medication.
9. Limitation of liability
To the maximum extent permitted by law, DOR Mila Nutrition Coach shall not be liable for any indirect, incidental, or consequential damages arising from the use of this site or its products. Our total liability shall not exceed the amount you paid for the relevant product or service.
10. Governing law
These terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Spain.
11. Changes to these terms
We may update these terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site constitutes acceptance of the updated terms.
12. Contact
For any questions about these terms, contact us at info@nutritionwithmila.com.